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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    User reports getting virus from form

    Asked by ps58auctionDonations on February 21, 2013 at 09:26 PM
    I have a user that is claiming or form gave them a virus. Form is here http://auction.ps58pta.org/auction-donation. Had many other clean submissions today and have run tests fromvarious browsers without incident, but wondering if there is anything your support might have seen.Thanks for the great product.Chuck
    Page URL:
    http://auction.ps58pta.org/auction-donation

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    Answered by pinoytech on February 22, 2013 at 03:05 AM

    Hi,

    I tried opening the link and did not find anything wrong with it.  I scanned it as well and did not find any virus.  Is it possible for you to contact your customer and ask for the details of the said detected virus? The specific message that appears and also the type of anti-virus that she/he has would greatly help to have solve this.

    Thank you!