- mkgmtAsked on February 21, 2013 at 09:40 PM
I have cloned a previous form and edited the Event date. I save it and chekc the html and all looks fine. Then I preview it and the old date is still there. I tried starting all over again with a new form and changed the Event details and nothing updates. Please Help!
- pinoytechAnswered on February 22, 2013 at 03:15 AM
Sorry for the inconvenience that may have caused. Can you please try to change your form url from http://form to http://www and see if the issue still persist or not? I've cleared your form cache as well.
- mkgmtAnswered on February 22, 2013 at 09:45 AM
I am still having the same problem. I have cleared my browser cache as well and changed from http://form to http://www. When I preview the form on your website, the date of the event still reads Feb 2, 2013 instead of April 27, 2013. I repeatedly have made the changes and saved them with no success. I even created a new Event Form with a new template and it won't save either.
- jefreylandichoAnswered on February 22, 2013 at 10:07 AM
I have checked the form and your website and I was unable to replicate the same issue. The form you have created still shows February 2 as because you have not change the value. Please change the value by clicking Edit HTML and after changing the value, click Complete HTML and Save.
I also made a clone form on your account for your reference.
If you need further assistance, kindly contact us again.
- mkgmtAnswered on February 22, 2013 at 10:17 AM
I am not being given the option to Edit the HTML. The way I am trying to change the form is by clicking in the box, changing the value there, and saving it. I was able to find the HTML, but it is showing the April 27th date. I never see the Complete HTML choice.
- mkgmtAnswered on February 22, 2013 at 10:21 AM
Just went to a different browswer. Internet Explorer is showing the options to edit the HTML. Google Chrome is not.
- jefreylandichoAnswered on February 22, 2013 at 10:31 AM