- lollilyAsked on February 21, 2013 at 09:46 PM
I made serveral changes to my JotForm and now it won't update the form on our page! Help! I wanted to put it up on FB and twitter tonight! We have the plugin for our wordpress site and I even tried refreshing the page and re-pasted the numbers, nothing works! I uploaded a screen shot of what Jotforms says it should look like (from the preview page)
- pinoytechAnswered on February 22, 2013 at 03:24 AM
We apologize for the incovenience that may have caused. I've already cleared your form cache on our end and it should be working fine now. To avoid this from happening again, I would suggest you to change your form url from http://form to http://www.
If the said issue still persist, do let us know.
- marfoundationAnswered on February 22, 2013 at 03:29 AM
Having same issue, do I have to put in http://www.jotform.com instead of form.jotform.com to fix? or do you need to clear cache for individual site?
- JotForm SupportWelvinAnswered on February 22, 2013 at 08:14 AM
I have cleared your forms cache as well.
We can clear your forms cache but to resolved that without us doing it everytime, we suggest changing the form URL from http://form to http://www