Locked out of account

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    bill bethea 
    Asked on May 28, 2019 at 01:30 PM

    user name -- bill bethea

    email bill@upstateinsurancesolutions.com

    Able to reset password but not log in -- PLEASE HELP

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    Answered on May 28, 2019 at 01:49 PM

    The form: http://www.jotform.us/form/81564432999168 was found on your account: billbethea as suspicious of phishing activity because you're collecting SSN#s, driver's licenses and upload of banking information.

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    Online Form Builders, including JotForm, are sometimes being used for identity theft and we go to great lengths to prevent this. That is why collecting these types of data is considered  phishing activity, as stated in our Terms of Use.

    If your purpose is not to collect these data from the general public, but from your own customers, then you need to comply by adding the following two mandatory widgets:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    The widgets will apply for banking sensitive information collection or for their upload. This will make you the sole responsible for collection and handling.

    We have cleansed your form for compliance and reactivated your account. Please make the appropriate modifications at your earliest convenience.

    Thank you

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    bill bethea 
    Answered on May 28, 2019 at 05:43 PM
    Makes perfect sense!
    Thank you,
    Bill Bethea, Agent
    1252 Overbrook Dr Suite 9
    Gaffney, SC 29341