Zoho integration setup: unable to map some of the form fields.

  • Profile Image
    mhinsch
    Asked on May 29, 2019 at 02:58 AM

    Hello,

    i can't finish the zoho integration setup.

    For both (leads and contacts) the dropdown for the form fields don't show anything i could choose. 

    Anyone familiar with this problem?



  • Profile Image
    AndrewHag
    Answered on May 29, 2019 at 04:05 AM

    Please note that to map the fields, the type of the field should match. Then only you can select the fields. 

    Could you please share the URL of the form so that we can check further.

    Related article: How-to-Integrate-JotForm-with-Zoho-CRM