Getting error when testing credit card option in my Paypal Pro payment form

  • peterfc
    Asked on May 29, 2019 at 1:52 PM

    Hi


    I have registered an account under peterfc to sell my book "The project engineers toolkit" via my website.

    I think that the paypal side is working ok but when I use the credit card side I get a PCI:: Invalid Config error.

    I would also like the option when using the credit card of mailing address same as billing address to safe users time when completing purchase


    Any guidance would be much appreciated.


    Thanks,


    Jotform Thread 1840057 Screenshot
    Page URL: https://form.jotformeu.com/peterfc/uk-order-payment-form
  • Welvin Support Team Lead
    Replied on May 29, 2019 at 4:00 PM

    Hello @peterfc,

    You have Paypal Pro integration in the form. The error means you are not yet approved for Paypal Pro payments. You will have to contact Paypal regarding this matter and ask them the status of the approval.

    In the meantime, you may consider cloning the form and use Paypal Standard in it while you are waiting for Paypal's reply.

    Guide for Paypal Standard: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard-.

    Guide for cloning a form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.