Conditional email possible?

  • marksalzan
    Asked on May 29, 2019 at 3:14 PM

    I have a form that I want to email to an additional recipient only if a question on form is answered "rush" is that possible. For instance, if the form filler selects that its a rush an additional recipient will be mailed form response. 


    Thanks!


    mark

  • Victoria_K
    Replied on May 29, 2019 at 5:05 PM

    Hello Mark,

    We have an option to send emails based on users answer, here is how: How-to-Send-Email-Based-on-User-s-Answer

    Please note that if email is involved in condition, that email will be only sent if condition is met. For your case, I can suggest to create additional email template for a condition. You may simply duplicate it:

    Conditional email possible? Image 1 Screenshot 20