I have an issue with calculating promo codes

  • WeFamUnited
    Asked on May 29, 2019 at 8:16 PM

    The math of the codes is not making any sense. If input a code for example 50% off $100 it comes up as $95 can anyone help explain this?

    Jotform Thread 1840546 Screenshot
  • Mike_G JotForm Support
    Replied on May 30, 2019 at 12:18 AM

    I have checked how the payment field in your form is set up and it appears that the product item shown as an example in your screenshot has "Special Pricing Per Quantity" option enabled.

    1559189413zt23 58 28 Screenshot 10

    Selecting 2 items for that product item with 50% discount code applied would have $95.00 sub-total.

    Feel free to contact us anytime if you have other questions or concerns.