Change of user name

  • FByres
    Asked on May 30, 2019 at 3:17 AM

    FByres no longer works for us.  I need to change the user name please - how do I do this?

  • Victoria_K
    Replied on May 30, 2019 at 3:43 AM

    Hello,

    We can change the username for your account. Please provide us 3 options for your new username and we will change it to the first available. 

    Please also note that if you have forms with custom URL, you will need to update the links with your new username as old links will not be active.

    We will wait for your reply.

  • FByres
    Replied on June 6, 2019 at 8:32 PM

    Option 1. CAF

    Option 2. CA Freight

    Option 3. CAF Freight

    Thank you

  • Kiran Support Team Lead
    Replied on June 6, 2019 at 11:08 PM

    The usernames CAF and CAFreight are already chosen by other users. As per your request, we have now changed your account username from FByres to CAFFreight. You may now logout and login again to your JotForm account using the new username. 

    Thanks!