I can't connect my account in Square payment field.

  • Jennison
    Asked on May 30, 2019 at 6:32 AM

    Hi, thank you for that - form seems to be working.
    However, I am trying to integrate my square reader and when I press the
    'connect with square' button it appears to work, asks me to log into square
    (which I do) and then it just seems to reset itself and asks me to click
    the connect with square button again and will not let me continue.
    Please help once again.
    Thank you
    Alan
    ...

  • jherwin
    Replied on May 30, 2019 at 6:40 AM

    Please try connecting your square account using another browser. That may work. I also cleared your form cache in an attempt to fix the issue.

    If the issue persists, please tell us the form to which this issue is related to so we can test and check it as well.

    Guide: Where-to-Find-My-Form-URL

  • Jennison
    Replied on May 30, 2019 at 7:43 AM
    Thank you, I have decided to just keep using the square reader software on
    my tablet AND use the jotform form as well.
    thank you
    Alan
    ...
  • Girish JotForm Support
    Replied on May 30, 2019 at 9:13 AM

    Hi Jennison,

    Are you still facing this issue? Do review and let us know.

  • Jennison
    Replied on May 30, 2019 at 9:43 AM
    Hi, all is good now, have decided to use the square reader separately and
    the jotform form without it.
    Thanks
    Alan
    ...