What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL, General Security, Deleted Submitted Info.

    Asked by michaelroback on February 22, 2013 at 02:02 PM

    I am just back to using my JotForm acct. Did not realize that I still had it but pleasantly surprised! I know that as part of the free version I have 10 SSL submissions per month. How can I set up a form as SSL. What happens if an 11th comes through? Is it just treated as a non-SSL submission? Also, once a form is submitted and I go in and delete the data, how long before it deletes from the JotForm server? I get very few submissions per month. Perhaps 10 at the most, so I need a simple service for one form. Can you help me with these questions?

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    Answered by jefreylandicho on February 22, 2013 at 02:36 PM

    To setup a secured form, what you need to do is tick the checkbox when embedding form.

    For more detailed instruction on how to make a form secure, kindly refer to the link below.

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Regarding submission limit, when you have reach it, your form will be automatically disabled

    If you need to increase your secured submission, I would suggest upgrading to one of our paid plans.