- rebepa333Asked on February 22, 2013 at 03:50 PM
- JotForm SupportEduardoMendezAnswered on February 22, 2013 at 04:05 PM
Your address was on our bounce list:
Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email n= ot accepted for policy reasons. Please visit http://postmaster.yahoo.com/e= rrors/postmaster-27.html '
You can avoid this by following the instructions on this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues Please pay special note to the whitelisting of the IPs and Domains.
- rebepa333Answered on February 25, 2013 at 08:25 AMI don't know what that means?
Sent from my iPhone
- JotForm SupportEduardoMendezAnswered on February 25, 2013 at 08:47 AM
That means that your e-mail service provider had rejected the notifications sent by your form.
To avoid having your notifications rejected and landing on our bounce list, please follow the instructions on this guide:
Please pay special note to the whitelisting of the IPs and Domains.
I hope that answers your question. :)