What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Jotform via direct link does not function properly

    Asked by astaten07 on March 22, 2011 at 03:45 PM

    I linked my google check out order form to my website and the form does not function properly.  When I tested it out by checking off certain items to purchase and the total comes up Total: $NaN USD after checking more than 1 or 2 items at a time.  I had the form set for multiple selections so this should not be a problem.  Also, where is the check out part when they are done selecting what they want?  If the form is being direct linked to the jotform area, why isn't there a button for the shoppers to pay  and enter their card info?  Is this a google check out issue?  If so, then how does the form get submitted once done.

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    JotForm Support

    Answered by NeilVicente on March 22, 2011 at 11:05 PM

    What browser are you using when the Total: $NaN USD came up? I've just viewed your form using IE, Firefox and Chrome and I wasn't able to replicate your situtation.


    Also, it looks like you still have not finished the Google Checkout Integration. Please follow the steps provided on the Payment Wizard to have your form ready to receive Google Checkout payments.


    I will be waiting for your feedback.