What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Account settings is not working- Forms will not show

    Asked by POLMX on February 22, 2013 at 04:56 PM

    Nothing inside "MY ACCOUNT" is working nor displaying anything.

    "My FORMS" are gone also

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    Answered by jeanettebmz on February 22, 2013 at 05:14 PM

    I am sorry for the inconvenience. Your forms and account are ok in our backend.

    This is most likely a cache problem in some of our servers

    I've cleared your forms cache . Can you please tell if you are now able to see them?

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    Answered by POLMX on February 25, 2013 at 08:25 AM
    Yes I see them now.
    Thank you very much
    On the go with iPhone 4S
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    JotForm Founder

    Answered by aytekin on February 25, 2013 at 09:13 AM

    Please clear all browser cookies and re-login your account.

    If the problem continues please let me know.