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qualitygo0321Asked on May 31, 2019 at 10:18 AM
I use the checklist (algemene productkwaliteit) is it possible that he shows only the checked answer in the Excel form? So not all the options?
Because when you now download in Excel I see the following;
CHECKED: Laag risico 1- Blad- geen onkruiden- egaal perceel
UNCHECKED: Matig risico 2- Puree- geen FM materiaal geen giftige onkruiden
UNCHECKED: Hoog risico 3-AAA- FM gevonden, giftige onkruiden, niet egaal perceel
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Richie JotForm SupportReplied on May 31, 2019 at 11:56 AM
I have tested a cloned version of your form and I can't seem to replicate the issue at my end.
Here is a screenshot of the downloaded excel file.
Only the selected item is added into the Excel file.
Can you please test your form again and let us know if the issue still remains?
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qualitygo0321Replied on June 7, 2019 at 9:45 AM
Goodafternoon,
Unfortunately he starts OK with only the selected item ( line 1-85) but later than he shows all the options again.
CHECKED: Laag risico 1- Blad- geen onkruiden- egaal perceel
UNCHECKED: Matig risico 2- Puree- geen FM materiaal geen giftige onkruiden
UNCHECKED: Hoog risico 3-AAA- FM gevonden, giftige onkruiden, niet egaal perceel
I think the problem is that on that time i changed this checklist.
Hope you can help me.
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Richie JotForm SupportReplied on June 7, 2019 at 10:04 AM
I have checked your Checklist widget and you have you check "hide unchecked items" from the submission email.
Can you please try to update the widget?
If the issue persists, can you please share a screenshot on the issue?
Here is a guide on how to post a screenshot in the thread:How-to-add-screenshots-images-to-questions-to-the-support-forum
Please give it a try and let us know if the issue still remains?