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    JotForm Support

    Google Spreadsheet Integration: submission is sent to google spreadsheet two or three times.

    Asked by EltonCris on February 23, 2013 at 02:09 AM

    The problem has been taken on this thread so it does not create any other topics on mentioned thread.

    Users form: http://form.jotform.co/form/30488621858868

    User's Spreadsheet: https://docs.google.com/spreadsheet/ccc?key=0AqUqs2aQel7wdGpNNGR0dzVwQk03Q3VTM1lLOVZ0YkE&usp=sharing (review the submissions date, you can find 3 or 2 submissions data with the same date/time)

    Screenshot:


    Message reposted below.

    "Answered by jonmp on February 22, 2013 at 07:43 PM

    most of the time (not always) I get multiple entries in that spreadsheet for every submission (2 or 3 new lines). And often the entry does not reflect the actual value of the slider settings (it leaves them on the default of "50". But this is not consistent."

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    Answered by jonmp on February 23, 2013 at 06:44 AM

    Here it is:

    https://docs.google.com/spreadsheet/ccc?key=0AqUqs2aQel7wdGpNNGR0dzVwQk03Q3VTM1lLOVZ0YkE&usp=sharing

    Jon

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    JotForm Support

    Answered by EduardoMendez on February 23, 2013 at 09:41 AM

    @jonmp

    Your report has been sent to our dev team for further investigation.

    They will update this thread as soon as they have any news on the subject.

    Thanks for bringing this to our attention!

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    Answered by canerbalci on May 08, 2013 at 11:06 AM

    This issue is already resolved. Please update this thread if you still get multiple copies of one entry in spreadsheets.