Why is my PayPal integration not showing on my form link

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    Asked on June 02, 2019 at 01:43 PM

    Hi, I've linked a form on my client's website and it doesn't properly show the "Pay" button that I see while in editing mode. The site is hosted by Wix, but the form is linked directly on the sites navigation bar. When creating the field on the form, I go through the connection process and get the message,

    "You now have a business account, and you've successfully integrated PayPal with Jotform Inc. Don't forget to confirm your email so you can access payments."

    I haven't received an email. But it shows as connected; but doesn't display live. Is there something more I need to do? Please let me know because we care beyond the deadline. Thanks!


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    Answered on June 02, 2019 at 02:37 PM

    Hello Janean,

    Our apologies. I checked your last form ID which is this form https://www.jotform.us/form/72664455384162 and it is now showing up the Pay with Paypal button so I think you have sorted this out already.


    Please let us know if you still need help about it. 

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    Answered on June 02, 2019 at 02:53 PM

    Yes, I sure did. :) You can go ahead and close this thread, now. Thank you so much for your speedy response! :)