Not able to submit embedded form, it just says please wait.

  • Neimeyer
    Asked on June 2, 2019 at 4:45 PM

    have tried it myself and husband tried it. Building the form was easy, embedding was easy, but when we test it by filling it out as a customer, it says "please wait" and goes no further (I don't get any forms by email, the "customer" never gets the "Thank You for submitting your form" page)

  • Ashwin JotForm Support
    Replied on June 2, 2019 at 5:48 PM

    I did test your form with its direct URL and did not find any issue with that. I was able to submit your form successfully.

    Please let us know the webpage URL where you have embedded your form and we will take a look. I would also suggest you to embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how grab your form's iFrame embed code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    We will wait for your response.