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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not all Raido Button Options showing up

    Asked by rrccit on February 23, 2013 at 01:00 PM

    Good Morning,

    While creating my form I have 4 options and then an other option but only 3 of my options show up on my actual webpage but in previewing the form it looks fine.  I'm using the embed method if that helps.  Thank You.

    Rich

    Screenshot
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    Answered by moonzkie on February 23, 2013 at 01:38 PM

    Hi,

    Can you please try to re-embed your code? Also, can you please specify the page where you have embedded your form, for us to check further on this. 

    Thank you.

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    Answered by rrccit on February 23, 2013 at 02:12 PM

    Good Afternoon,

    I used the i-frame option and for some reason that fixed the problem.  I'm just curious as to why.

    Thank You,

    Rich

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    JotForm Support

    Answered by Welvin on February 23, 2013 at 06:39 PM

    Hi Rich,

    That's probably a form caching delay. You can request us to clear your forms cache to fixed that, you can re-embed the form using different embed method or change the form URL from http://form to http://www

     

    Thanks