What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Refreshing

    Asked by JoySims on February 23, 2013 at 01:15 PM

    I edited my contact form and it still looks the same as when I originally loaded the form.  Why doesn't the new look and changes take effect immediately?  I have not published my website yet.  I am still in the creation phase.

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    JotForm Support

    Answered by ardy0689 on February 23, 2013 at 01:46 PM

    Hello JoySims,

    You can clear your browser's cache as this may sometimes interfere to the updates. I will also clear the caches from our end just to be sure. Sometimes pressing CTRL+F5 can help while previewing forms. This instructs your browser to bypass old caches and renews it.

    Please let me know if this helps you.

    Thanks.