Why am I getting a blank page in my PDF Editor?

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    Reunion2020
    Asked on June 03, 2019 at 03:00 AM

    I have been successfully printing out my forms using the PDF Editor.


    Suddenly today, I just get a blank page when I open the submission in the Editor.


    HELP - I need to get this working again.


    Thankyou


    Sue

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    gerardw
    Answered on June 03, 2019 at 06:05 AM

    We are sorry about that. I checked your account and your PDF Editor and was able to view the submission. Are you navigating to your PDF Editor from the Form submission page?

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    Are you still facing this issue? Try to clear your browser cache and then check again. Let us know if the issue is still persisting.