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BathartisanAsked on June 3, 2019 at 7:48 AM
Hello I uploaded a portrait image onto a Jotform but it only attaches itself in landscape form. What can I do?
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John Support Team LeadReplied on June 3, 2019 at 10:44 AM
I tried to clone your form and it's working fine on my end. When I upload a picture in portrait mode, I received a submission with the same orientation.
I suggest to ensure that the original file is in portrait mode then retry. Please advise if it still occurs so we could check further.