Can I use a portrait image?

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    Asked on June 03, 2019 at 07:48 AM

    Hello I uploaded a portrait image onto a Jotform but it only attaches itself in landscape form. What can I do?

    1559562516Backdrop in covered

  • Profile Image
    Answered on June 03, 2019 at 10:44 AM

    I tried to clone your form and it's working fine on my end. When I upload a picture in portrait mode, I received a submission with the same orientation.


    I suggest to ensure that the original file is in portrait mode then retry. Please advise if it still occurs so we could check further.