What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not reflecting as it should on IE7. On Chrome it is working fine. Why is this?

    Asked by misebaz on February 23, 2013 at 06:51 PM
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    Answered by pinoytech on February 23, 2013 at 10:35 PM

    Hi,

    We apologize for the inconvenience that may have caused. Can you please share to us the URL of your Form to investigate the issue and for further assistance?

    Thank you!

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    Answered by misebaz on February 24, 2013 at 04:11 AM

    http://www.know-the-score.com/competitions/predictor-league/

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    Answered by jefreylandicho on February 24, 2013 at 06:25 AM

    Can you try embedding the form using IFRAME and see if it works? 

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    Answered by misebaz on February 24, 2013 at 06:45 AM

    The same issue occurs.

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    Answered by pinoytech on February 24, 2013 at 09:47 AM

    Hi,

    Sorry for the inconvenience that may have caused. As I've check your form using latest version of Chrome and IE, I wasn't able to replicate the issue. The changes/update is already refleted in to your form.

    After you re-embed your form code into iFrame, have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    Thank you!

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    JotForm Support

    Answered by EltonCris on February 24, 2013 at 12:21 PM

    @misebaz

    Sorry for the delay. It took me an hour to figure out a workaround :). Please clone this form and use it on your website.

    http://www.jotformpro.com/form/30544591358963?

    Guide: How to Clone a Form from a Web Page

    I have added some CSS and html fields that blocks decimal number fields so it doesn't jump on the next line specifically on IE7 browser. IE7 is just way to old so it's probably a compatibility issues but the provided workaround should help.

    Thank you!

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    JotForm Support

    Answered by EltonCris on February 24, 2013 at 12:25 PM

    Here's a screen on IE7 with a fix applied.