New document template is missing in the PDF editor

  • Profile Image
    Asked on June 03, 2019 at 03:24 PM

    I am creating a second form and wondering why the "new document" field does not show on it using the PDF editor.  Please see below

    First form I made (with the field that I want)

    1559589823new document PDF.PNG

    Second form I made (missing the New Document field)

    1559589862Proposal Request PDF Form.PNG

  • Profile Image
    Answered on June 03, 2019 at 04:49 PM

    I have checked your PDF editor and I can't seem to replicate the issue at my end.

    I can seen the New Document in the PDF editor.

    It could be a cache error. Can you please try clearing your browser's cache and let us know if the issue still remains?

  • Profile Image
    Answered on June 03, 2019 at 05:16 PM

    ok, that is strange, it's there now.  Thanks!