How to cancel a pending payment?

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    meganUDMA
    Asked on June 03, 2019 at 04:46 PM

    Hello:

     

    if someone processed a payment through a form submission, is there a way to cancel it before it is completed?

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    jherwin
    Answered on June 03, 2019 at 06:45 PM

    Do you mean to cancel the incomplete payments?  Incomplete Payments are simply abandoned payments. Meaning, the user might have closed the browser or abandon it after they are redirected to the checkout page.

    To learn more about incomplete payments, please check this page How to View Incomplete Payments.

    Let us know if you are referring to something else.