What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Background Remains White on Facebook

    Asked by GardenCityHotel on March 22, 2011 at 06:04 PM

    To Whom it May Concern:

    I signed up today for your program. I changed the background color of the form, but for some reason when I add it to Facebook it keeps the form background as white. Anything I cna do to change this? Thanks so much in advance!

    Page URL:
    http://www.facebook.com/GardenCityHotel?sk=app_11007063052

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 22, 2011 at 07:19 PM

    Hi,

    The form's background looks yellow(ish) on my end, not white.

    If you're referring to the heading's background, you can make it have the same background by going to Setup & Embed > Preferences > Form Styles > Inject Custom CSS, and copy this piece of code

    .form-header-group {
        backgroundnone repeat scroll 0 0 #FCE4A3;
    }

    #FCE4A3 is the yellow color that you have set your form's background color to. For more color codes, click here
  • Profile Image

    Answered by GardenCityHotel on March 23, 2011 at 09:00 AM

    Weird, because I checked on Firefox and IE and it appears white on both. Thanks for the feedback.

  • Profile Image
    JotForm Support

    Answered by liyam on March 23, 2011 at 10:02 AM

    Hello,

    You might have needed to full refresh your browser.  Full refreshing means removing your temporary browser cache.  this is by pressing <ctrl>+<f5> keys.  A full refresh will not use any of the old "temp files" that a normal refresh will use.

    Hope this helps.