What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes to form are not taking place

    Asked by smartsys on February 23, 2013 at 11:59 PM
    Hi:
    Once I create a form it is working fine. However, when I make changes to it the changes are not taking place. Your last reply below said that your developers are working on it.
    Any progress / update?
    Thanks:
    Basdeo
    Previously Answered by jeanettebmz

     

    There is a glitch in some of our servers that might be affecting form's updates. Our developers are very aware of the problem , so please rest assured they already working on it and it should be fixed soon

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 24, 2013 at 02:06 AM

    Hi,

    I'd suggest to clear your browser's cache and recheck your form. It should now be fine.

    Let us know if the problem continues. Thank you!