Design Problems

  • Profile Image
    Asked on February 24, 2013 at 06:41 AM

    I have a number of requirements I was unable to accomplish:

    1). Centering the Heading to the line.

    2). Centering the whole form to the page.

    3). Changing the font size in the heading without it affecting the text of the whole form.

    4). Putting the logo before the text on the same line as the heading.

    5). Even though I did use the option to make the font stand out in blue it did not save as such.

    6). Centering the text in the text box option even though I did so it never saved as such.

    7). The checkboxes are not in a vertical line on website as appear on Jotform.

    8). Black dots appear all down form that do not  appear on Jotform. 

    Your direction would be great.

    Frank G


    Page URL:

  • Profile Image
    Answered on February 24, 2013 at 09:38 AM

    Hi Frank,

    Can you please share to us the URL of your form for further assistance? We'll do our best to help you to achieve what you want.

    Thank you!

  • Profile Image
    Answered on February 24, 2013 at 02:42 PM

  • Profile Image
    Answered on February 25, 2013 at 08:31 AM
  • Profile Image
    Answered on February 25, 2013 at 08:31 AM
    Further to my last mail regarding display problems with the Order Form.
    I set up another form - "contact"
    ( and this one seems OK for
    all intense and purposes except when the form is filled and sent the
    confirmation mail I receive is in a foreign language and has a question
    also not as the saved version depicts on the Jotform site. See SS
  • Profile Image
    Answered on February 25, 2013 at 11:17 AM

    Hi FSG,

    With regards to the contact form notifications, I suggest you to re-create the notifications. Delete the existing notification and create again.

    For the first issue, re-embed your form using iframe method: How to get your Form's Iframe Code, see if this will resolved everything.


  • Profile Image
    Answered on March 01, 2013 at 03:00 AM
    Thanks for your reply.
    Using the link you gave me I now have the form as I want to see it and
    as long as I do NOT put in a "valid" Email address both the form and the
    payment referral seem to work.
    If you can examine and advise me or even correct for me the "bug" I
    can start using the form on the site. I cannot send you a SS as every
    time I try to capture the pop up text saying "plese enter a valid email
    address" it immediately disappears.
  • Profile Image
    Answered on March 01, 2013 at 07:46 AM

    Hi Frank,

    I have injected some CSS codes to your form to achieved some of the styles you want on your form for your convenience. You can check this CSS codes when you follow this guide: How to Inject Custom CSS Codes to your Form


    With regards to the pop-up message you've mentioned, are you seeing this on IE browser? I don't find any problems with your form so far. We would appreciate if you could take a screenshot, you can use printscreen (PrtSc) on your keyboard, paste it on mspaint and then upload the image here:, post the Image URL on this thread afterwards so we can review it here.