Widget limits

  • Jaswinder Kaur
    Asked on June 4, 2019 at 7:41 AM

    Dear jotform.com,

    I am writing this to you to know about these:-

    1. How many email OTP I can send for free if I use Email Validator (https://widgets.jotform.com/widget/e-mail_validator) or other email verification widget Under jotform free plan.

    2.Does all widgets are free to use or I need to pay according to their usage 

    2.a. How I will pay 

    2.b.Does I can set limit (for example : - do not send otp after 1000 already sent) so I estimate the bills 

    Thank you 

  • Richie JotForm Support
    Replied on June 4, 2019 at 9:02 AM

    Hello Jaswinder,

    1. How many email OTP I can send for free if I use Email Validator (https://widgets.jotform.com/widget/e-mail_validator) or other email verification widget Under jotform free plan.

    There is no limit on the number of emails you can validate. However, we us API in our widgets.

    API is used in service integrations, widgets and apps. When an API is called from one source to another, this API key is used by widgets that are active in forms or service integrations

    As for free accounts, you have 1,000 API call limits per day.

    For more information , you can check this guide:https://www.jotform.com/help/406-Daily-API-Call-Limits

    2.Does all widgets are free to use or I need to pay according to their usage

    All widgets are free to use. However, we have an API call limit.


    Hope this information helps.

    If you have further questions, let us know.


  • Jaswinder Kaur
    Replied on June 4, 2019 at 1:43 PM
    Thanks for your reply
    According to you I can use your any widget for free and legally until i
    desire without any time period validity but there is limit to use
    For example:- if i am using free jotform plan then i can send near 1000
    email otp what will happen after it will the system automatically stop
    sending further emails or I will be billed accordingly
    What is more is there any free widget available in your platform or system
    which send otp of only between 4 - 8 words or send activation link
    Thank you
    ...
  • Richie JotForm Support
    Replied on June 4, 2019 at 3:07 PM

    When you reach your API call limit for the day, you will not be able to use the widget/form.

    If you want to reset the Limit, you may upgrade your subscription to the paid plan.

    Our systems automatically reset our users’ daily API call limits at midnight for the Eastern Standard Time (EST) zone.

    What is more is there any free widget available in your platform or system
    which send otp of only between 4 - 8 words or send activation link

    We currently don't have any widget that offers OTP, only email validators.

    May we know how you want your form work?


    Looking forward for your response.