Why is the the PDF editor taking so long to download ?

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    mychildwins
    Asked on June 04, 2019 at 10:04 AM
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    Welvin
    Answered on June 04, 2019 at 11:49 AM

    Our apologies. As far as I know, the PDF is still part of the restriction when encryption is enabled on forms. You have the encryption enabled in this form http://www.jotform.us/form/90796451448165. Were you able to get the PDF to work before even when the encryption is present? Please let us know. We can create a ticket here if ever.