account suspended

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    FscoUnina 
    Asked on June 04, 2019 at 10:20 AM
    access tells me account suspended ... why? .. thanks
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    BitiaP
    Answered on June 04, 2019 at 10:44 AM

    This form http://www.jotformeu.com/form/81984959579384 was found on your account and flagged as copyright logo scam.

    15596594392019-06-04_0843.png

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our TermsFree accounts with non-corporate emails showing suspicious forms must be suspended immediately

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #1845771 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the logos and passport collection and lift the suspension on your account.