Security picture does not resolve

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    Asked on February 24, 2013 at 10:37 AM

    The security image (Enter the message as it's shown*) does not always resolve and hangs up for a long time, I need you to check why and if there is any other script on our pages that causes this. This does not happen always but noticed it a few times already

    I need to hear from you ASAP as this is a mission critical to us.

    Attached screenshot


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    Answered on February 24, 2013 at 10:43 AM

    We apologies for the inconvenience this may have caused. A ticket has already been opened regarding this issue. Our developers are looking what may have caused this.


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    Answered on February 25, 2013 at 07:32 AM

    Hello arielouie.  I've just made some tests using Firefox, Internet Explorer, Google Chrome, Opera, and Safari.  Unfortunately, I could not replicate your problem. 

    Is there a specific browser and version that this issue happens?  It's also possible that you're having a slow internet connection which may cause for your browser to time out after a specific period.  Or do you have plugins installed on your specific browser which may disrupt the loading speed of your browser's contents?