What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have questions on JotForm new My Acccounts

    Asked by Scott Clark on February 24, 2013 at 02:24 PM

    1. I'm developing a site for a client. Should I register the account with them or can I purchase a plan and then pass it on to the client later.

    2. I need a multi-page form that a registered user to the site fills out and at the end adds payment information and then makes the payment and subits the form at the same time. Does your forms do that?

    3. Were does the form information live? Will my client have access to the forms that have been subitted?

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    JotForm Support

    Answered by jonathan on February 24, 2013 at 03:20 PM


    1. It really depends on your arrangement with your client. Please take note that whoever pays for the account, it is only appropriate that he/she owns the account.

    2. Yes. You can add a payment field in your form (guide: Payment+Forms)

    3. If you use the sub-users feature of your JotForm Account, the submissions data will be added to the owner of the form. So, it will be in the main account.

    Please inform us if you have further inquiry.