While uploading picture my application is going back to the beginning.

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    StephanieSimard
    Asked on June 04, 2019 at 05:51 PM

    Please Help me!


    when my client upload a picture my application is going back to the beginning. I ad try many time creating new form ad is the same.


    Thank you

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    gerardw
    Answered on June 04, 2019 at 08:35 PM

    Are you referring to this form https://www.jotform.com/90918022584257?

    I cloned and tested your form and its working fine.

    1559694217screencast 0506_1.gif 

    If this is not the form, please provide us the form URL where you are facing this issue.

    I've gone ahead and checked another form from your account - "Extensions Natural Beaded Rows" and it is also working fine from my end. There doesn't seem to be an issue uploading files.

    Have you embedded your form on any webpage or is it a standalone form? If embedded on any webpage, please provide us the webpage URL to check.

    Could you remove all the page breaks added in your form and try again and let us know if the issue is still persisting?

    15596949340506_3.png

  • Profile Image
    StephanieSimard
    Answered on June 04, 2019 at 09:43 PM
    Thank you!!! Just after i had wrote this to you i finally found the
    trouble! The upload had restrictions!;)))
    Thank you for your help!;)))
    ...