Why does our website show form over quota?

  • Profile Image
    karla bullock 
    Asked on June 04, 2019 at 06:05 PM

    We've had the same Jot Form on our website for years,  totally unaware of a limit.  How do we get our form back!


    -Karla

    Page URL:
    rainbowonwest.com

  • Profile Image
    Girish
    Answered on June 04, 2019 at 09:23 PM

    I can see that the form Rainbow Upholstery Free Quote - "61921329454154", uploaded in your website is showing "Form over quota error".

    15596974890506_7.png

    This is because the account where this form is located has just exceeded its upload space limit (100.08 MB against the permissible limit of 100 MB for Free plan). In order to free up this upload space, you can first download and then delete submissions that have file uploads on them.

    Here are two guides that will assist you in that:

    How-to-Download-the-Submission-Files

    How-to-Delete-Form-Submission-Data 

    Hope this helps.