Why does our website show form over quota?

  • karla bullock
    Asked on June 4, 2019 at 6:05 PM

    We've had the same Jot Form on our website for years,  totally unaware of a limit.  How do we get our form back!


    -Karla

  • Girish JotForm Support
    Replied on June 4, 2019 at 9:23 PM

    I can see that the form Rainbow Upholstery Free Quote - "61921329454154", uploaded in your website is showing "Form over quota error".

    15596974890506 7 Screenshot 10

    This is because the account where this form is located has just exceeded its upload space limit (100.08 MB against the permissible limit of 100 MB for Free plan). In order to free up this upload space, you can first download and then delete submissions that have file uploads on them.

    Here are two guides that will assist you in that:

    How-to-Download-the-Submission-Files

    How-to-Delete-Form-Submission-Data 

    Hope this helps.