PDF upload for converting into forms

  • cbip
    Asked on June 4, 2019 at 7:38 PM

    Trying to upload fillable PDF and I keep getting error message that it has no editable fields.

  • Kevin Support Team Lead
    Replied on June 4, 2019 at 11:09 PM

    Note that in order to upload a fillable PDF form, your document must have fillable fields, I would recommend you to kindly try with a form created using Adobe or Foxit Reader. 

    If the problem persists, please kindly provide us the file, you may send it to support@jotform.com using this thread id on the subject "1846482". 

    Let us know via this thread once you have sent the email. 

    Thanks. 

  • cbip
    Replied on June 5, 2019 at 3:35 PM

    I just emailed a copy of the PDF form for review. Thank you!

  • Kevin Support Team Lead
    Replied on June 5, 2019 at 3:55 PM

    I have reviewed your document and I'm unable to import it, upon reviewing the document it does not seem like a fillable one, although it has some editable sections, but I cannot find a submit button. 

    May we know which software did you use to create this document? 

    We do recommend to use Adobe or Foxit Reader for this kind of documents since they are able to create fillable PDF forms properly which can be imported on JotForm.