When in publish mode this form is pre-selecting ALL of the product field in the payment form portion

  • Rainspring
    Asked on June 4, 2019 at 8:31 PM

    didn't do that before - and it's not set for that.,  Still doing after cache cleared. Help

  • Mike_G JotForm Support
    Replied on June 5, 2019 at 1:12 AM

    I have checked your form and the issue you described doesn't appear to be happening on my end.

    1559710820zt00 56 02 Screenshot 10

    However, I have noticed that your form has enabled its "Continue Forms Later" option from the form settings — How-to-Enable-Auto-Fill-Feature. If that feature is enabled, data that are stored in your browser's local storage when the browser is closed while filling up the form will pre-fill the form automatically when you access the form again.

    You can prove this on your end by doing any of the following:

    1. Submit the form and load it again — this is because the data in your browser's local storage only stays until the form is submitted.

    2. Use Incognito or Private Mode of your browser — These modes don't store data in the browser storage. https://www.computerhope.com/issues/ch001378.htm

    3. Clear your local browser's cache/data. http://www.refreshyourcache.com/en/home/

    4. More than 24 hours have passed since the data were last stored.

    I hope this helps. If you have other questions or concerns, please feel free to let us know.