What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there an app needed for filling out jotforms from a smart phone?

    Asked by Betty Rhodes on February 24, 2013 at 07:37 PM

    We have been using a pet adoption form on our website www.goliadpetadoption.com for several years. People have been reporting problems when they are filling out their forms from a phone. I don't know what type of phone they are using.I tried it with my i-phone and got to a certain point and it no longer displayed questions. I was wondering if anyone else has reported this or if you could give me some suggestions on how to fix it.

    Thank you,

    Betty Rhodes

    Goliad Pet Adoption, Inc.

    Goliad, TX 77963

    Page URL:

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    JotForm Support

    Answered by Welvin on February 25, 2013 at 12:34 AM

    Hi Betty,

    There is no need of an App.

    I was not able to replicate the problem using my Android ICS and iPhone 5 (using browserstack). But I have your form cache cleared, this should help you resolved the problem. Please kindly check and let me know if you still can't see the form.