Change payment Integration in the form

  • lizelletravel
    Asked on June 5, 2019 at 12:17 PM

    How can I change the default payment from Stripe to Square in the bill pay template? Or am I required to use Stripe? 

  • Richie JotForm Support
    Replied on June 5, 2019 at 1:27 PM

    I have checked your form and it seems you have already changed your Payment Integration to Square.

    If you need further assistance, let us know.

  • lizelletravel
    Replied on June 5, 2019 at 1:43 PM
    I'm referencing a different form. The bill pay form that has been activated just yet. When I go to the payment option it is defaulted to Stripe and I can't seem to select square as an option. 
    Liz CulpepperLizelle Travelp: 505-792-6577

    On Wednesday, June 5, 2019, 11:27:54 AM MDT, JotForm wrote:

    A new response has been received: Answered by Richie_P

    I have checked your form and it seems you havealready changed your Payment Integration to Square.
    If you need further assistance, let us know.
    View this thread on browser » Unsubscribe Thread 1559755673
    ...
  • Richie JotForm Support
    Replied on June 5, 2019 at 2:07 PM

    You can only have 1 payment Integration in your Form.

    To be able to use Square Integration you would need to remove Stripe Integration first.

    Screen cast:

    Change payment Integration in the form Image 1 Screenshot 20

    Hope this information helps.

  • lizelletravel
    Replied on June 5, 2019 at 3:43 PM
    How do I correct the error that says the integration has not been configuration.  Run the wizard for configurations? 
    Liz CulpepperLizelle Travelp: 505-792-6577

    On Wednesday, June 5, 2019, 12:07:31 PM MDT, JotForm wrote:

    A new response has been received: Answered by Richie_P

    You can only have 1 payment Integration in yourForm.
    To be able to use Square Integration you would need to remove StripeIntegration first.
    Screen cast:
    Hope this information helps.
    View this thread on browser » Unsubscribe Thread 1559758050
    ...
  • Richie JotForm Support
    Replied on June 5, 2019 at 3:53 PM

    Can you please try to connect your Square Integration to your Square account?

    Go to your Square Integration and click on connect with Square.

    Change payment Integration in the form Image 1 Screenshot 20

    Please give it a try and let us know if the issue still remains.