Why don't uploaded files open/appear?

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    wburdon
    Asked on June 05, 2019 at 02:09 PM

    I created a form that asks clients to upload a photo. When I tested it and clicked on the file that I had uploaded, I got a JotFrom screen that says: "Whoops! Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry."

    Screenshot
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    JohnRex
    Answered on June 05, 2019 at 02:34 PM

    I assume that you are opening the uploaded file in the submissions page, am I correct?

    I checked your form and it seems to be working on my end. I was able to open the uploaded photo. I suggest to clear your  browser's cache then re-login to your Jotform account and retry.

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    wburdon
    Answered on June 05, 2019 at 02:39 PM

    YES! I got it...THANKS!!! :)