Why won't this red box go away?

  • Profile Image
    Groundzeromc
    Asked on June 05, 2019 at 03:08 PM

    I use Jotform for a booking form for our travel team. We have an event lead trying to fill out the form, but whatever she does, when she gets to the date question, a red box continuously pops up and won't allow her to go any further. I have asked her to click the calendar on the left hand side, to refresh the page, etc, but none of those options have worked for her. 

     

    Thank you. 

  • Profile Image
    jherwin
    Answered on June 05, 2019 at 04:11 PM

    The user can't continue filling out your form because the "form warnings/errors" are blocking the date and input fields.

    Please try to inject this custom CSS code to your form:

    li.form-line-error .form-error-message {
        left: 150px!important;
    }

    Guide: How-to-Inject-Custom-CSS-Codes

    Please give it a try and let us know how it goes.