Why won't this red box go away?

  • Groundzeromc
    Asked on June 5, 2019 at 3:08 PM

    I use JotForm for a booking form for our travel team. We have an event lead trying to fill out the form, but whatever she does, when she gets to the date question, a red box continuously pops up and won't allow her to go any further. I have asked her to click the calendar on the left hand side, to refresh the page, etc, but none of those options have worked for her. 

     

    Thank you. 

    Jotform Thread 1847456 Screenshot
  • jherwin
    Replied on June 5, 2019 at 4:11 PM

    The user can't continue filling out your form because the "form warnings/errors" are blocking the date and input fields.

    Please try to inject this custom CSS code to your form:

    li.form-line-error .form-error-message {
        left: 150px!important;
    }

    Guide: How-to-Inject-Custom-CSS-Codes

    Please give it a try and let us know how it goes.