What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing Concern: Automatic Upgrade

    Asked by SowmyaRaja on February 25, 2013 at 05:47 AM



    My account has been upgraded again this month. However, I had not ordered for it. i request you to cancel such automatic upgradation henceforth.




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    JotForm Support

    Answered by Welvin on February 25, 2013 at 08:55 AM

    Hi Sowmya,

    Your subscription is now cancelled, your account will remain Premium until March 26, 2013. You won't be charge again after this period.