I am unable to upgrade my account to Bronze plan

  • nayanzagade222
    Asked on June 6, 2019 at 9:49 AM

     

     

    Jotform Thread 1848281 Screenshot
  • Welvin Support Team Lead
    Replied on June 6, 2019 at 10:56 AM

    Our apologies for the inconvenience. 

    It appears that your card was declined for some reason. You may consider calling your bank to ask the reason why the transaction was declined. In the meantime, kindly try with another payment method if you have any. Please try with another card or maybe with Paypal.

    If the above methods will not work, please let us know your preferred plan - if it's Bronze Monthly or Yearly. We will get you an alternative link. 

  • nayanzagade222
    Replied on June 7, 2019 at 11:46 PM

    Its not upgrading please look into the matter earliest, please provide link. I used another card also. And important thing is my forms are disable, is it open again?

  • Ashwin JotForm Support
    Replied on June 8, 2019 at 1:21 AM

    Your forms are currently disabled as you have exceeded the allowed submission limits of free plan. Please click on the following URL to upgrade your account:

    Bronze monthly: http://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=nayanzagade222

    Bronze yearly: http://sites.fastspring.com/interlogy/product/jotformbronzeyearly?referrer=nayanzagade222

    Hope this helps.

    Do try it out and get back to us if you have any questions.