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lococoAsked on June 6, 2019 at 12:40 PM
My form quota didn't reset at the first of the month. After searching the forum everything I read says that it will reset on the first of the month. How do I go about resolving this issue?
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zuritapiaReplied on June 6, 2019 at 2:06 PM
Hi Eric!
After further looking into your account I am not seeing any form that is over quota. Do you mind sharing the URL to the form you are referring to and if possible the username of the account?
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lococoReplied on June 6, 2019 at 2:21 PM
We embedded the code into our website and we hit the quota in May. And since June first we still get this message. The website isn't live. Is there something else I can send you?
The form is called "Contact Us" and is the only form we have created.
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zuritapiaReplied on June 6, 2019 at 2:34 PM
On our end, the form looks perfectly fine and does not give us an error. Can I have you try to re-embed the form into your site?
Please let us know if the issue persists. If it does can you please provide the link to your website?