form is still showing over the limit error

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    Asked on June 06, 2019 at 02:49 PM

    I have deleted files and have cleared cache on my Jotform form.

    I can't get it to come back live, working.

    It still is showing an Over Quota..... although adequate space now exists.

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    Answered on June 06, 2019 at 04:05 PM

    We do apologize for the inconvenience.

    I have checked your account and you're not over your form limits for the month.

    I have cleared your form cache and it seems you forms are working correctly at my end.

    Can you please try viewing your form in another web browser?

    Please give it a try and let us know if the issue still remains.