Clients complaining that their attachments are too big

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    brykman
    Asked on June 06, 2019 at 04:39 PM

    Hi 

    My clients constantly complain that their attachments are too big and do not fit. Can we fix this please. It causes a lot of client dissatisfaction.

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    VincentJay
    Answered on June 06, 2019 at 05:20 PM

    You can increase the Maximum Limit Size of the File upload in the Properties window. Here's a guide:

    1. In the Form Builder, select the File Upload field and click the Properties icon.
    2. In the Properties window, go to the Options tab.
    3. You can change the Maximum Limit Size to your own preferences. 

    1559855717Uplads.png

    For more information about File Upload Size Limit, please visit our official guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    I hope this helps. Thank you.