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fpisformsAsked on June 6, 2019 at 4:57 PM
I am wanting to change the recipient email on the notification email under settings however when I do the notification email does not come through. C
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Welvin Support Team LeadReplied on June 6, 2019 at 6:03 PM
Hello fpisforms,
Anything on your spam/junk folder? Kindly check.
You are sending the form email from a custom sender email address. Please try switching the sender email to noreply@jotform.com and test the form again. If that works, you will have to configure an SMTP instead of the verification method.
Guide for SMTP: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.
The SMTP credentials need to be correct, so if you are not sure about it, please ask your hosting provider for the details.