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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emails not being received

    Asked by Southlandchurch on February 25, 2013 at 09:44 AM

    We have a form which was sending out emails to a number of recipients that has quit working over a week ago. It iscritical that I find out why this is not working. I have contacted the recipient's IT department and they say nothing is blocked on their side. I have myself as a recipent as well and I am still receiving all the emails. 

    Please help

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    Answered by jefreylandicho on February 25, 2013 at 09:51 AM

    I have answered the similar thread you have posted, kindly refer to the link below

    http://www.jotform.com/answers/184914-Emails-not-being-received-please-respond-#1

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    Answered by Southlandchurch on February 25, 2013 at 10:01 AM

    Thank you! We can furthe our discussion there. :)