What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Emails not being received

    Asked by Southlandchurch on February 25, 2013 at 09:44 AM

    We have a form which was sending out emails to a number of recipients that has quit working over a week ago. It iscritical that I find out why this is not working. I have contacted the recipient's IT department and they say nothing is blocked on their side. I have myself as a recipent as well and I am still receiving all the emails. 

    Please help

  • Profile Image

    Answered by jefreylandicho on February 25, 2013 at 09:51 AM

    I have answered the similar thread you have posted, kindly refer to the link below


  • Profile Image

    Answered by Southlandchurch on February 25, 2013 at 10:01 AM

    Thank you! We can furthe our discussion there. :)