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phrozen1Asked on June 7, 2019 at 10:19 AM
I have had several submissions, but they do not show up. I have received the payment through paypal, but I cannot see the data on the site.
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BJoannaReplied on June 7, 2019 at 11:39 AM
To which form is your issue related to?
I checked the submissions page of all forms on your account and the submissions page of the form XC Series Registration is blank. However, I am not sure if your issue is related to this form because you received only 3 submissions this month from your other two forms.
I saw that your other forms have Incomplete Payments.
Paypal Incomplete Payments FAQ
How to View Incomplete Payments
If you receive the payments to your PayPal account, but the submissions were marked as Incomplete Payments, most likely the PayPal IPN is disabled on your PayPal account. I would suggest you to enable IPN on your PayPal to prevent similar issues in the future.