What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    free plan

    Asked by safkow on February 25, 2013 at 10:43 AM

    You pricing sheet says 100 submissions via the free plan, but received an email saying we reached our limit of 20. Can you please clarify. Thank you

    Page URL:

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    Answered by jefreylandicho on February 25, 2013 at 11:39 AM

    I was unable to access the website url you have provided as it return a 404 error. Can you please post the form link instead that you are having trouble with?

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    Answered by safkow on February 25, 2013 at 12:42 PM

    But my question doesn't have anything to do with the actual form. I'm asking about the limitation of the free plan.

    http://marketingonline.com/hms is the correct link.



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    Answered by jefreylandicho on February 25, 2013 at 01:08 PM

    I needed to verify the form you are using in your website as I have checked your account submission limit and it seems to be fine. 

    The submission limit notice you have received which is 20 is only for a guest account . I can see that you already registered for a free account thus you can ignore the notice you have received.